Privacy Policy
Your data, handled with care. Here’s exactly what we collect, why we collect it, and how we protect it.
This Privacy Policy explains how bizOversal (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website bizoversal.com or use any of our services. By using our website or engaging our services, you agree to the practices described in this policy.
01.
Information we collect
Information you provide directly
When you contact us, fill a form, book a consultation, or engage our services, we may collect:
- Your full name and business name
- Email address and phone number (including WhatsApp)
- Business information — stage of business, industry, what you need help with
- Billing details — address, GSTIN, PAN (only if engaging paid services)
- Documents you share for service delivery — KYC documents, business proofs, brand assets, content drafts
Information collected automatically
When you visit our website, our systems may automatically log:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, referral source
- Cookies and similar tracking technologies (see Section 06)
02.
How we use your information
We use the information we collect to:
- Respond to your enquiries and consultation requests
- Deliver the services you have engaged us for
- File registrations, returns, and compliance documents on your behalf (only with explicit authorisation)
- Send service-related updates, invoices, and project communications
- Send occasional newsletters or relevant business tips (you can unsubscribe anytime)
- Improve our website, services, and customer experience
- Comply with legal obligations under Indian law
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
03.
Sharing your information
We may share your information only with:
- Government authorities — when filing registrations, GST returns, ROC filings, or trademark applications on your authorised behalf
- Service partners — payment gateways (e.g. Razorpay), hosting providers, and similar tools necessary to deliver our services
- Legal authorities — if required by Indian law, court order, or regulatory request
- Successors — in the event of a business merger, acquisition, or sale, your information may transfer to the new entity (you will be notified)
All service partners we work with are contractually bound to maintain confidentiality and use your information only for the purpose we shared it.
04.
Data storage and security
We take reasonable security measures to protect your data, including:
- SSL encryption on our website (the padlock icon in your browser)
- Secure servers with access controls and regular backups
- Limited access to personal data — only team members who need it for service delivery
- Document destruction policies for KYC and sensitive documents after their retention period
However, no method of transmission over the internet is 100% secure. While we use industry-standard practices, we cannot guarantee absolute security.
05.
Your rights
Under Indian data protection laws, you have the right to:
- Access — request a copy of the personal data we hold about you
- Correct — ask us to update inaccurate information
- Delete — request deletion of your data (subject to legal retention requirements for tax, GST, and ROC records)
- Withdraw consent — unsubscribe from marketing communications anytime
- Complain — raise a grievance with us first; if unresolved, you may approach the relevant data protection authority
To exercise any of these rights, contact us at [your-email@domain.com]. We will respond within 30 days.
06.
Cookies and tracking
Our website uses cookies to improve your experience. Cookies are small text files stored on your browser. We use:
- Essential cookies — required for the website to function
- Analytics cookies — Google Analytics, to understand how visitors use our site (anonymised)
- Marketing cookies — Meta Pixel and similar, only if you have consented
You can disable cookies in your browser settings, but some parts of the site may not work correctly without them.
07.
Data retention
We retain your data only as long as necessary:
- Enquiry data — 2 years from your last interaction, then deleted
- Client records and invoices — 8 years (required under Indian tax and GST laws)
- KYC documents — retained per the requirements of the registering authority
- Marketing data — until you unsubscribe
08.
Third-party links
Our website may contain links to third-party websites (such as government portals, partner tools, or industry resources). We are not responsible for the privacy practices of these sites. Please review their privacy policies before sharing any data.
09.
Children's privacy
Our services are intended for businesses and individuals aged 18 years or older. We do not knowingly collect personal information from anyone under 18. If you believe we have collected such data, please contact us immediately and we will delete it.
10.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. For material changes, we will notify you via email or a prominent notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11.
Contact us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: info@bizoversal.com
- Phone / WhatsApp: 7500003125
This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City], India.
Need clarification on anything?
If something in this policy is unclear, or you want to discuss your specific situation, message us. We respond in plain English, not legal jargon.
